Its been almost 48 hours since our accounts got banned. 3 are in ban list (Azzra, Strife, Phare) and 3 are not (Rusovlaska, Angua, doweewc). After 24 hours (+-) we got 1st reasonable reply from gm team and now we are again waiting (another 24 hours) to know the answer to this post:
Just to be clear here... we are banned because of a visual bug we couldnt be posibly responsible for. Yet that visual bug occurs only for limited amount of people so we couldnt be even aware of it... To eliminate this visual bug you just have to restart your client.
My character (Rusovlaska) isnt still in the banlist (Angua + doweewc is also missing), yet I have to pay 1400 rur or wait 2 years for unban?
Does it sound right or fair to you?
I just wanted to find someone from gm team willing to look into our case... or a posibility to discuss our problem with gm team a bit faster, thats all.
Just to be clear here... we are banned because of a visual bug we couldnt be posibly responsible for. Yet that visual bug occurs only for limited amount of people so we couldnt be even aware of it... To eliminate this visual bug you just have to restart your client.
My character (Rusovlaska) isnt still in the banlist (Angua + doweewc is also missing), yet I have to pay 1400 rur or wait 2 years for unban?
Does it sound right or fair to you?
I just wanted to find someone from gm team willing to look into our case... or a posibility to discuss our problem with gm team a bit faster, thats all.