Question about support.. (1 Viewer)

[Draghar]

https://forumen.rpg-club.net/index.php/topic,14994.0.html - here I could read:

Support answer - to 5 work days.

Everything's fine but..
 

Ticket status:    Waiting reply from staff [Close ticket]
Created on:    2011-01-21 20:27:59

I'm waiting almost 9 days, so 4 days delay. Why?
In  my opinion if our tickets get delayed we should get info why.. -,-
LF GM/Admin reply (in support and here.)

 

[Draghar]

12 days and still no reply? :S