Please delete your Option.ini file - HELP PLEASE!! (1 Viewer)

At0MiC

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Hi guys,
Please assist, my friend downloaded H5 client from the RPG website, downloaded RPGUPDATER_EN_NEW.
After he downloaded client, run rpgupdate.exe and checked files. Once download finished he closed and then extracted both files from updater (rpgupdater and rpgupdater.ini ) and run rpgupdater once again, checked files.
Once download finish he click on START and then below error message shows up:
OS : No OS
CPU : GenuineIntel  Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz @ 2296 MHz 4095MB RAM
Video : AMD Radeon R7 M260 (1267)
PosCode : LS1(273) 0 4/0 [827]
Error setting display mode: No acceptable display modes found (D3D_OK). Please delete your Option.ini file if this error prevents you from starting the game.
History: UD3DRenderDevice::UnSetRes [- FindBestMatchingMode [- UD3DRenderDevice::SetRes [- UWindowsViewport::TryRenderDevice [- UWindowsViewport::OpenWindow [- UGameEngine::Init [- InitEngine
Exception code: 0xE06D7363 , Exception address: 0x75B25B68, Minidump: File saved to: '.\CrashDumps\l2.exe_Dump_20-06-49_21.11.2016.dmp'
Please assist
 

Рафаел

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At0MiC сказал(а):
Hi guys,
Please assist, my friend downloaded H5 client from the RPG website, downloaded RPGUPDATER_EN_NEW.
After he downloaded client, run rpgupdate.exe and checked files. Once download finished he closed and then extracted both files from updater (rpgupdater and rpgupdater.ini ) and run rpgupdater once again, checked files.
Once download finish he click on START and then below error message shows up:
OS : No OS
CPU : GenuineIntel  Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz @ 2296 MHz 4095MB RAM
Video : AMD Radeon R7 M260 (1267)
PosCode : LS1(273) 0 4/0 [827]
Error setting display mode: No acceptable display modes found (D3D_OK). Please delete your Option.ini file if this error prevents you from starting the game.
History: UD3DRenderDevice::UnSetRes [- FindBestMatchingMode [- UD3DRenderDevice::SetRes [- UWindowsViewport::TryRenderDevice [- UWindowsViewport::OpenWindow [- UGameEngine::Init [- InitEngine
Exception code: 0xE06D7363 , Exception address: 0x75B25B68, Minidump: File saved to: '.\CrashDumps\l2.exe_Dump_20-06-49_21.11.2016.dmp'
Please assist
First make a copy of you option.ini file just in case. Then open it with notepad. Edit the lines as follows:
 
OP
OP
A

At0MiC

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Hi Smn,

Thank you for very much for checking this.
Unfortunately now, he is not receiving the same error message, we have just raised a ticket for support: W4Y-NM8-SSEN

Could you please kindly check it for us?

Thank you in advance.

 

Poissie

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https://www.microsoft.com/en-us/download/details.aspx?id=15697
 

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